The parcels need to go out.
Neo finds the order.
Neo answers your customers in Danish and English, finds the order and tells them where the parcel is. Neo takes a message about anything it can't handle itself.
- Answers in Danish and English
- Books in your calendar
- You keep your number
Ukendt nummer
Opkald·2 min 14 s
Udskrift3 replikker
0:04
Gæst
Har I en tid til klip torsdag eftermiddag?
Neo
Ja, 14.00 er ledig. Skal jeg booke den?
Ja tak.
Bookede tid: tors. 14.00
Typical calls for online shops.
Neo handles them.
Neo answers from what you've told it about your business. Anything Neo can't handle goes through to you.
Where is my parcel?
Neo finds the order and tells the customer where the parcel is.
Returns and exchanges
Neo takes a message with the order number so you can answer the customer.
Questions about products and delivery
Neo answers from what you've told it and takes a message about the rest.
More than a message.
The call gets handled.
Neo understands what the customer wants and does what needs doing.
Answers in Danish and English
Neo talks naturally, lets the caller finish and keeps answers short.
Books the appointment
Neo finds an available time and puts it in your calendar while the customer is on the line.
Takes a message
If nobody can take the call, Neo writes down who rang and why.
Transfers calls
Neo briefly tells you who's calling before you take it.
Confirms by text
The customer gets the time confirmed by text, so everyone knows what's agreed.
In the systems
you use today.
Neo works in your calendar and systems, so you don't have to replace anything.
- ShopifyInstalleretThe customer's orders and tracking in enquiries, drafts and on the phone.
- WooCommerceInstalleretOrders from your WordPress shop, with the same card, drafts and phone support.
- ShoporamaInstalleretOrders from your Shoporama shop, with the same card, drafts and phone support.
- ShipmondoInstalleretNeo finds the customer's parcel in your shipments and says where it is.
- PakkesporingInstalleretLive status from PostNord and other carriers via 17TRACK.
Three steps.
Then Neo takes it.
You don't have to change phone company or number.
- 01
Buy and tell us about you
Tell us what Neo needs to know: opening hours, greeting and who Neo may transfer calls to.
- 02
You get a number
Within 1 working day.We buy a number used only for you.
- 03
You forward your calls
You keep your own number and forward it to Neo with a code on the phone.
- 300 min
- included every month
- Your cap
- on extra usage, which you choose
- €0
- setup fee
The rest of Kaneo.
Let Neo take
the next one.
Neo answers the phone, drafts your emails and collects your contact forms. All in one inbox.
Questions? Write to kontakt@kaneo.dk