Neo

Neo picks up the phone. And drafts the reply.

Neo is the AI colleague in Kaneo. Neo picks up the phone when you can't, sorts everything that comes in, and drafts replies from your own knowledge. You adjust and hit send.

Get startedBook a demo
Call and hear Neo: +45 53 66 50 50
What Neo does

Four things Neo takes care of.

The same colleague on every channel – calls, forms and email.

Picks up the phone

When you can't get to it, Neo answers in your name, asks the right questions and writes the message down.

What Neo didMessage taken

Took a message

The kitchen tap is dripping. Would like a visit next week, mornings if possible.

Call backSend text

Sorts everything

Every inquiry gets a category and a priority, so you can see what's urgent.

Thomas KroghComplaintThe toilet is still running · After last week's repair it runs again14:12
Emma LundQuoteQuote for a new bathroom · We're thinking about renovating our 6 m² bathroom14:05
Jonas BergMessage takenTook a message · The kitchen tap is dripping14:02
Kasper HolmInvoiceInvoice 1043: hours · Are the hours from the 12th included?12:15

Knows your business

Neo answers from your files, notes, pages from your website and the corrections you make. You decide what goes in.

PDFPrice list 2026.pdf482 KB·24 sections·Sofie, 18 Sep
Bathrooms – Lindberg PlumbingFrom your website·Sofie, 12 Sep
Warranty and termsNote·Mads, 4 Sep
Write “Hi” and the first name, not “Dear”.Correction·Sofie, 2 Sep

Learns from you

Mark what Neo did as right or wrong. Say what was wrong, and Neo remembers it next time.

Emma Lund14:05Suggested a draft, you sent it: “Dear Emma, thank you for your inquiry…”
What should Neo have done?Save, Neo will use it next timeCancel
What Neo learned
Write “Hi” and the first name, not “Dear”. (30 Sep)Remove
You decide

You have the final word.

Neo does the groundwork. You're the ones who know the customers, and you decide when Neo may reply on its own.

  • You send the replyNeo has the draft ready, and you send it from your own address. Only after you mark 10 drafts in a row as right in a category does Neo reply on its own there – one “wrong” resets the count.
  • You choose what Neo knowsFiles, notes and pages from your website – you decide what goes in, and can edit or delete it at any time.
  • In the customer's languageIf the customer writes in German or Danish, Neo drafts the reply in the same language.
  • Hosted in the EUThe app and database run on servers in the EU, and traffic is encrypted.
Related

Keep exploring.

Let Neo take the next one.

Create an account, add the form to your website and connect your inbox. Neo handles the rest.

Get startedBook a demo
Call and hear Neo: +45 53 66 50 50