---
title: "Create an account · Kaneo"
description: "How to buy Kaneo on kaneo.ai, activate your account and get started with the setup."
url: "https://kaneo.ai/en/guides/opret-konto"
content_index: /llms.txt
---

[ All guides](https://kaneo.ai/en/guides)

# Create an account

How to buy Kaneo on kaneo.ai, activate your account and get started with the setup.

You create Kaneo on kaneo.ai. Buying takes a couple of minutes. Afterwards you get an activation email so you can choose your password.

## Buy on kaneo.ai

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### Choose your package

Go to [Sign up](https://kaneo.ai/en/signup). Under Telefon  ("Phone"), choose Basis  or Pro , and under Mail og formularer  ("Email and forms"), choose a plan. Switch off the one you don't need. At least one must be selected. More numbers and employees are agreed with us. See [pricing](https://kaneo.ai/en/pricing).

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### Choose payment

Choose Månedlig  ("Monthly") or Årlig  ("Yearly"). If you've chosen phone, you can also set a Loft over ekstraforbrug  ("Cap on extra usage"). When the cap is reached, Neo only takes messages.

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### Choose your business

Choose your country, and look up your business under CVR-nummer eller firmanavn  ("CVR number or company name"). We find the rest.

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### Enter who should have access

Fill in Dit navn  ("Your name") and Din mail  ("Your email"). That email is the one you log in with, and it's where we send the activation email. If a Kaneo account already exists with that email, you get a link to log in.

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### Pay with Stripe

Check the order, tick Jeg accepterer Kaneos vilkår  ("I accept Kaneo's terms"), and press Gå til betaling  ("Go to payment"). Payment is handled by Stripe. If you cancel the payment, no money is taken.

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### Activate your account

Once the payment has gone through, we send you an activation email. Check your spam folder too if it doesn't arrive. Click the link and choose a password of at least 8 characters. You're then logged in, and [the setup](https://kaneo.ai/en/guides/opsaetning) starts.

The activation link works for 7 days.

## Trial

If you'd like to try Kaneo first, write to kontakt@kaneo.dk and we'll set up a trial.

Three days before the trial ends, the administrators get an email, and a message appears at the top of the app: Jeres prøveperiode slutter om … dage  ("Your trial ends in … days"). Press Vælg en plan  ("Choose a plan") to continue without interruption.

If the trial ends without a plan being chosen, the account is paused. You'll see the page Prøveperioden er slut  ("The trial has ended"):

- Nothing is deleted.  Enquiries, customers and settings are ready and waiting.

- Choose a plan and period, and pay. The account then reopens with everything in it.

- Only an administrator can choose a plan. If you're a team member, ask an administrator to log in.

[Email and forms](https://kaneo.ai/en/email)[Pricing](https://kaneo.ai/en/pricing)[Ask Neo on support](https://kaneo.ai/en/support)[All guides](https://kaneo.ai/en/guides)