---
title: "Get started · Kaneo"
description: "Your first 15 minutes with Kaneo, from the activation email to your first enquiry."
url: "https://kaneo.ai/en/guides/kom-i-gang"
content_index: /llms.txt
---

[ All guides](https://kaneo.ai/en/guides)

# Get started

Your first 15 minutes with Kaneo, from the activation email to your first enquiry.

Here is the path from purchase to Neo writing its first draft. Each step has its own page if you want more detail.

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### Activate your account (2 minutes)

After you buy on kaneo.ai, you get an activation email. Click the link and choose a password. See [Create an account](https://kaneo.ai/en/guides/opret-konto).

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### Go through the setup (2 to 10 minutes)

The first time you log in, the setup starts on its own. Choose Hurtig opsætning  ("Quick setup") if you want to get going fast, or Tilpas selv  ("Customise") if you want to go step by step. See [The setup](https://kaneo.ai/en/guides/opsaetning).

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### Connect your inbox

Connect the email address your customers write to, Gmail, Microsoft 365 or another provider. New emails become enquiries. See [Connect your email](https://kaneo.ai/en/guides/forbind-mail).

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### Teach Neo about your business

Let Neo read your website during the setup. Anything Neo can't find there, such as opening hours and prices, you write under Opsætning → Neo → Viden  ("Setup → Neo → Knowledge").

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### Invite your colleagues

Invite the people who will answer your customers. See [Invite your team](https://kaneo.ai/en/guides/inviter-team).

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### See your first enquiry

Once the first email has been fetched, it shows up under Henvendelser  ("Enquiries") with a draft from Neo. Read it, edit it if you like, and send.

You don't have to do everything at once. Anything you skip in the setup is listed on Overblik  ("Overview") under Opsætning  ("Setup"), so you can finish it later.

[Email and forms](https://kaneo.ai/en/email)[Pricing](https://kaneo.ai/en/pricing)[Ask Neo on support](https://kaneo.ai/en/support)[All guides](https://kaneo.ai/en/guides)