---
title: "Invite your team · Kaneo"
description: "Invite colleagues, choose their role, and see how many seats your plan includes."
url: "https://kaneo.ai/en/guides/inviter-team"
content_index: /llms.txt
---

[ All guides](https://kaneo.ai/en/guides)

# Invite your team

Invite colleagues, choose their role, and see how many seats your plan includes.

Invite the people who will answer your customers. They get an email with a link, choose a password and are in right away. Only administrators can invite people.

## Send an invitation

-

Click Opsætning  ("Setup") at the bottom of the menu on the left, and choose Team . You can also click your business name at the top of the menu and choose Invitér kolleger  ("Invite colleagues").

-

Press Invitér kolleger  ("Invite colleagues") on the Personer  ("People") tab.

-

Enter the email address and, if you like, the name. Press Tilføj en til  ("Add another") to invite several people at once.

-

Choose a Rolle  ("Role"): Medarbejder  ("Team member"), Administrator  or one of your own roles from the Roller  ("Roles") tab. If you like, you can also put the person in one or more Grupper  ("Groups").

-

Press Send invitation . The person now appears on the list as Inviteret  ("Invited").

## Roles

- Administrator  can invite people, manage groups and change the business settings, and sees the Opsætning  ("Setup") menu item.

- Medarbejder  ("Team member") sees and answers enquiries in the categories their groups have access to.

- Egne roller  ("Your own roles") are made on the Roller  ("Roles") tab if you want to give someone more or less access.

You can change a person's role later on Team . The business must always have at least one active administrator.

## Seats per plan

How many users you can have depends on your plan. See [pricing](https://kaneo.ai/en/pricing). An invitation that hasn't been used yet takes up a seat. Deactivated people don't. If all seats are taken, you'll see Alle … pladser er brugt  ("All … seats are taken") with a link to upgrade.

## What the person you invite sees

The person gets an email with a link. The link opens the page Velkommen ombord  ("Welcome aboard"), which shows who invited them and to which business. They choose a password of at least 8 characters and they're in.

If the person already has a Kaneo account (for example in another business), they're added right away. They switch to your business from their profile menu. See [Workspaces](https://kaneo.ai/en/workspaces).

The invitation link works for 24 hours. If it has expired, you'll see Linket er udløbet, send igen  ("The link has expired, send again") next to the person on Team . Press Send igen  ("Send again") and they'll get a new link.

[Email and forms](https://kaneo.ai/en/email)[Pricing](https://kaneo.ai/en/pricing)[Ask Neo on support](https://kaneo.ai/en/support)[All guides](https://kaneo.ai/en/guides)