What does an AI receptionist cost?
What to compare when you choose an AI receptionist, and what Kaneo Voice costs.
The price of an AI receptionist depends on your usage and on what's included. So comparing only makes sense with your own numbers.
Find your usage
Multiply calls per month by minutes per call. You'll find the numbers in the call log from your phone company. See What does phone answering cost?.
What to compare
- Monthly price and minutes. How many minutes are included?
- Price per extra minute. What does it cost when you use more than the package?
- How minutes are counted. Is each call rounded up, or are the minutes added together?
- A cap on usage. Can you set a cap, and what happens when you reach it?
- What's included. Are booking, text messages, transfers, summaries and integrations included, or do they cost extra?
- Setup and commitment. Is there a setup fee, and how long are you tied in?
- Users, numbers and simultaneous calls. Does it fit the size of your team?
- Call forwarding. You usually pay for each forwarded call yourself with your phone company. Check your plan.
What Kaneo Voice costs
- Basis: €93/month excl. VAT with 300 minutes. Extra minutes cost €0.27.
- Pro: €133/month excl. VAT with 300 minutes and our fastest and smartest AI model. Extra minutes cost €0.33.
- Team: €241/month excl. VAT with 1,000 minutes. Extra minutes cost €0.27. It has 10 users, 3 numbers and 3 simultaneous calls. Team is arranged with us.
There's no setup fee, and paying annually gives you 20% off. Phone then costs €74/month for Basis, €106/month for Pro and €193/month for Team, excl. VAT and billed annually. A monthly subscription can be cancelled with notice of the current month plus one month.
All minutes are added up for the whole month and rounded up to whole minutes at the end. You choose your own cap on extra usage: €0, €35, €65 or €135 a month, or no cap. The default is €65. When you reach the cap, Neo only takes messages, and those calls cost nothing extra.
Booking, text message confirmations, transfers, summaries, transcripts and all integrations are included in every plan. See all plans on pricing, or book a demo.
Worked example: If you use 400 minutes in a month on Basis, 100 of them are extra. That comes to €93 + 100 × €0.27 = €120 excl. VAT.